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Infrastructure Monitoring

See Everything on Your Network. Miss Nothing That Matters.

You'll know before your users do — and before it costs you.

Every minute a critical network device is down, the clock is ticking, thereby impacting productivity, revenue, and your reputation with the business. The worst way to find out your firewall went offline is a call from an angry department head. Xenex monitors the availability of every router, switch, firewall, server, and workstation in your environment around the clock, alerting your team the moment something goes dark. No more relying on end users to report problems. No more scrambling to figure out what went down and when. Just immediate, actionable visibility across your entire infrastructure that puts you in control before the impact is felt.

Stop buying capacity in a panic. Start planning it with confidence.

Unplanned bandwidth upgrades are expensive, disruptive, and entirely avoidable. Yet too many organizations only discover they have a capacity problem when applications start crawling and employees start complaining. Xenex tracks traffic volumes across your routers, switches, firewalls, and servers by identifying congestion points and building the utilization trending data your team needs to make smart, proactive infrastructure investments. When it’s time to justify a network upgrade to the board, you’ll have the numbers to back it up — not just a gut feeling and a wave of complaints.

When the business says the network is slow, you'll already have the answer.

Few things undermine IT credibility faster than not being able to explain a performance problem. When executives can’t connect to their cloud apps or voice calls are dropping, they expect answers — not a promise to investigate. Xenex continuously measures latency and packet loss at critical points across your routers, switches, and firewalls, establishing baselines and flagging degradation the moment it begins. By the time someone picks up the phone to call IT, your team already knows where the problem is, what’s causing it, and how to fix it.

Catch the small failures quietly — before they become the outage everyone remembers.

Interface errors are the silent predators of network stability. A flapping port on a core switch, a duplex mismatch on a firewall interface, a steadily climbing error count on a server’s network card, a workstation repeatedly dropping its connection, these rarely announce themselves loudly, but left unattended they inevitably escalate into the kind of outage that ends up in a post-mortem. Xenex monitors interface health across your routers, switches, firewalls, servers, and workstations, surfacing error patterns early and alerting your team before a minor issue becomes a major incident. The best network crises are the ones nobody ever hears about because your team already handled them.

Know the moment something changes on your network — whether you authorized it or not.

A misconfigured firewall rule. An ACL quietly modified after hours. A routing policy changed on a core router that nobody on the team will admit to. Unauthorized or unintended configuration changes across firewalls, switches, and routers are one of the most common root causes of both security incidents and network outages, and one of the hardest to detect without the right visibility. Xenex logs every configuration change across your entire network infrastructure in real time, instantly alerting your security and operations teams to anything that deviates from your approved baseline. For organizations with compliance obligations, that audit trail isn’t just useful.It’s essential.

Your traffic goes where you intend it to — and you'll know instantly if that changes.

Routing changes are easy to overlook and dangerous to ignore. An unexpected shift in your routing table might mean nothing, or it might mean your traffic is taking an inefficient path between your routers and servers, bypassing a firewall security control, or worse, being redirected by a malicious actor. BGP hijacking and route manipulation are real threats, and they often go unnoticed until significant damage is done. Xenex monitors routing table state across all your routers and network devices continuously, alerting your team the moment a path changes so you can determine immediately whether it was planned, accidental, or something that demands urgent investigation.

Frequently asked questions

Xenex continuously polls every router, switch, firewall, server, and workstation in your
environment 24/7. The moment a device goes offline or becomes unreachable, Xenex triggers
an immediate alert to your team before end users report a problem and before business impact
escalates.

Yes. Xenex monitors latency, packet loss, and bandwidth utilization across all network device
types, including firewalls, routers, switches, and servers from a single platform. This gives IT and
security teams a unified view of network health rather than siloed, device-by-device visibility.

Most outages don't happen without warning. They're preceded by subtle indicators like rising
interface error counts, increasing latency, or climbing bandwidth utilization. Xenex detects
these early warning signs across routers, switches, firewalls, and servers before they escalate,
giving your team the window to act before an incident becomes an outage.

Configuration change monitoring tracks any modification made to network device settings —
including firewall rules, access control lists, and router policies. Unauthorized or accidental
changes are a leading cause of both security breaches and network outages. Xenex logs and
alerts on every configuration change in real time, ensuring nothing on your network changes
without your knowledge.

Xenex
maintains a continuous, timestamped audit trail of all configuration changes across firewalls,
routers, and switches. This documentation is directly relevant to compliance frameworks
including PCI-DSS, HIPAA, and SOC 2, which require demonstrable controls around network
change management and access, reducing audit preparation time and compliance risk.

Routing table
monitoring tracks the paths your network traffic takes between devices. Unexpected route
changes can cause traffic to bypass security controls, degrade application performance, or
indicate a network-level attack such as BGP hijacking. Xenex monitors routing table state
continuously across all routers and alerts your team the moment an unauthorized or
unexpected path change occurs.

Xenex tracks
traffic volumes and congestion points across your routers, switches, and servers over time,
building utilization trend data that tells you where your network is approaching capacity. This

enables data-driven infrastructure investment decisions, replacing reactive, emergency
upgrades with planned, budget-aligned capacity expansions.

Yes. Xenex monitors interface-level health on routers, switches, firewalls, servers, and
workstations, tracking CRC errors, input/output drops, duplex mismatches, and flapping
connections. These low-level indicators are often the earliest sign of a developing problem, and
catching them early prevents minor hardware or configuration issues from cascading into
network-wide outages.

Availability monitoring tells you whether a device, such as a firewall, router, or server is up or
down. Performance monitoring goes deeper, measuring how well that device is functioning
through metrics like latency, packet loss, and error rates. Xenex delivers both, giving
organizations a complete picture of infrastructure health rather than a simple on/off status.

Xenex is designed for real-time alerting. Whether a firewall goes offline, a router's configuration
is changed, or a switch begins reporting interface errors, notifications are triggered
immediately. This ensures your IT and security teams can respond within minutes rather than
discovering problems hours later through user complaints or service desk tickets.