Microsoft Office 365 (O365) is the backbone of productivity for many organizations, providing essential tools for collaboration, communication, and data storage. However, its widespread use has made it a prime target for cyber threats creating stress in IT environments. Without proper security monitoring, organizations risk exposure to phishing attacks, account takeovers, insider threats, and data breaches.

Running a Managed Service Provider (MSP) business face a unique set of complex challenges as the industry evolves. From cybersecurity threats to shrinking IT budgets, these hurdles can slow down business growth and complicate operations. Below, we explore the top 10 MSP challenges in 2024 and offer strategies to