New Self-Service “OnePortal” Revolutionizes Cybersecurity Management for MSPs and Their Clients

Revolutionary self-service “OnePortal” features enhance visibility, accountability, and security across managed service provider networks

Los Angeles, CA — March XX, 2025 — Today marks the launch of XeneX SOC OnePortal, a new innovative self-service component of the XeneX Managed SOCaaS platform. The new portal enables MSPs to see the entire “life cycle" of their clients, from onboarding to implementation, and then real-time monitoring. The new features provide unprecedented transparency, streamlined workflows, and enhanced security controls that benefit both MSPs and the organizations they serve.

"With cybersecurity threats growing more sophisticated by the day, the ability to maintain clear visibility throughout the deployment process is no longer optional—it's essential," said Kevin Nikkhoo, CEO. "The new portal transforms how Managed Service Providers (MSPs) deliver and monitor cybersecurity implementations for their clients by addressing the critical need for accountability and oversight in cybersecurity implementations while making the process more efficient for everyone involved."

End-User Benefits

The new OnePortal self-service system delivers several key advantages to MSPs and their clients:

  • Enhanced Visibility — Visual deployment widgets display real-time progress for each application implementation, eliminating uncertainty and providing immediate status updates.

  • Streamlined Communication — Automated notifications alert administrators when MSPs complete deployment steps and vice versa, reducing response times and minimizing delays.

  • Improved Accountability — Step-by-step tracking with completion verification ensures no critical security measures are overlooked during implementation.

  • Simplified Management — Intuitive progress bars allow at-a-glance monitoring of deployment status across multiple applications and clients.

  • Strengthened Security Boundaries — Client visibility restrictions ensure MSPs can only access their own client information, maintaining strict data separation while administrators retain comprehensive oversight.

  • Unified Experience — Full integration with the existing SOC platform eliminates the need for multiple logins, reducing security risks associated with credential management while improving workflow efficiency.

"The complexity of modern cybersecurity deployments and on-going monitoring demands better tools for coordination between MSPs and their clients," added Brian Kane, Sr. Director, MSP and Channel at ThreatDown. “The new XeneX SOC OnePortal transforms what was once a fragmented process into a cohesive, transparent operation that ultimately leads to stronger security postures for end users."

Availability

The new deployment tracking system is available immediately to all current customers as part of the latest platform update. New customers can access these features upon subscription.

For more information or to schedule a demonstration, please visit https://www.xenexsoc.com/

About XeneX SOC

Los Angeles-based XeneX delivers one of the most deeply integrated, fully managed security Operations as a Service (SOCaaS) in the cloud. Leveraging AI, their award-winning best-of-breed service is a proven, easy-to-use, flexible, and scalable cybersecurity solution for detection, response, and remediation. In addition, 24/7 management by a highly responsive global team of advanced security experts provides critical peace of mind.

 

Media Contact:

David Cahn

850.818.1274

Dcahn@xenexsoc.com

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